BlackSeat — operated by Junzi Tech Solutions
Effective date: June 11, 2025
BlackSeat ("we", "us", "our") is a ticketing platform for live events, developed and operated by Junzi Tech Solutions. This Privacy Policy explains what personal data we collect through our mobile application and website, why we collect it, and your rights over it.
By using BlackSeat you agree to the practices described here. If you do not agree, please stop using the app.
Account information
Email address, display name, and optional profile photo when you register or set up your profile.
Payment information
Payment card details and billing information are processed directly by Stripe. We do not store full card numbers; we only receive a payment token and transaction status from Stripe.
Location (optional)
If you grant permission, we use your device location to show nearby events on the map. We do not store or share your precise location; it is used only in real-time within the app session.
Camera (optional)
Camera access is requested only to let you take or select a profile photo. We do not access your camera for any other purpose.
Push notification token
If you enable notifications, we store a push token to send you event reminders and updates you have opted in to.
Usage and crash data
We use Sentry to collect crash reports and error logs to improve stability. These logs may contain device type, OS version, and anonymized stack traces. They do not contain payment or location data.
We do not sell your personal data to third parties and do not use it for targeted advertising.
We share your data only with the following parties:
All third-party providers are bound by their own privacy policies and data-processing agreements with us.
We retain your account data for as long as your account is active. When you delete your account it is soft-deleted immediately and permanently removed within 30 days. You may request early permanent deletion by contacting us.
Anonymized crash logs are retained for up to 90 days for debugging purposes.
You have the right to:
To exercise these rights, visit our account deletion page or contact us at the address below.
BlackSeat is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child under 13 has provided us with personal data, please contact us immediately and we will delete it.
We use industry-standard measures including encrypted connections (TLS), access controls, and row-level security in our database to protect your data. No system is perfectly secure; if you suspect unauthorized access to your account, contact us immediately.
We may update this policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of BlackSeat after changes are posted constitutes acceptance of the updated policy.